If you would like to receive more information about your samples which we store under the Back-up Agreement we would like to inform you that FamiCord hotline is open for you from Monday to Friday from 9 am to 4 pm.
We are avaliable for different countries in 8 languages:
Hungary (Hungarian and English) +36 14453973
Italy (Italian and English) +39 0289735043
Spain (Spanish and English) +34 937370283
Switzerland (Italian, German, French and English) +41 315087679
Netherlands (Dutch, German, English) +49 34122389994
Serbia (Serbian, Croatian, Bosnian, Montenegrin and English) +38 1114250189
Poland (Polish and English) +48 224364050 IVR: 1,4
Please note that our consultants can help all customers whose biological material is stored by us under the Backup Agreement, including those in countries where we do not yet have a separate helpline. In this case, you should choose the helpline according to your language key.