---
title: "Call us"
url: "https://famicordcryobank.ch/contact-for-clients-of-the-former-service-provider/call-us"
lang: "en-GB"
type: "page"
last_modified: "2026-07-09T07:33:30+00:00"
---

# Call us

#

Call Us

Call Us

If you would like to receive more information about your samples we would like to inform you that FamiCord hotline is open for you from Monday to Friday from 9 am to 4 pm CET

We are available in the following languages:

![](https://famicordcryobank.ch/wp-content/uploads/2025/05/Country-Flags-16.svg)

Hungary (Hungarian and English)

+36 14453973

![](https://famicordcryobank.ch/wp-content/uploads/2025/05/Country-Flags-17.svg)

Italy (Italian and English)

+39 0289735043

![](https://famicordcryobank.ch/wp-content/uploads/2025/05/Country-Flags-24.svg)

Spain (Spanish and English)

+34 937370283

![](https://famicordcryobank.ch/wp-content/uploads/2025/05/Country-Flags-25.svg)

Switzerland (Italian, German and English)

+41 315087679

![](https://famicordcryobank.ch/wp-content/uploads/2025/05/Country-Flags-20.svg)
![](https://famicordcryobank.ch/wp-content/uploads/2025/05/Country-Flags-15.svg)
![](https://famicordcryobank.ch/wp-content/uploads/2025/05/Country-Flags-27.svg)

Netherlands (Dutch, German and English)

+49 34122389994

![](https://famicordcryobank.ch/wp-content/uploads/2025/05/Country-Flags-21.svg)

Poland (Polish and English)

+48 224364050 IVR: 1,4

![](https://famicordcryobank.ch/wp-content/uploads/2025/05/greece.svg)

Greece (English and Greek)

+48 221 230 298

![](https://famicordcryobank.ch/wp-content/uploads/2025/05/Country-Flags-14.svg)

Bulgaria (Bulgarian and English)

+48 221 230 299

![](https://famicordcryobank.ch/wp-content/uploads/2025/05/Country-Flags-9.svg)

Serbia (Serbian, Bosnian, Croatian and English)

+38 111 425 01 89

Please note that our consultants can help all customers whose biological material is stored including those in countries where we do not yet have a separate helpline. In this case, you should choose the helpline according to your language key.

You can also write us an email at any time at [info@famicordcryobank.ch](mailto:info@famicordcryobank.ch).